Orders

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Returns

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Payments

Delivery

Products

Technicial

When placing an order, unless you opt-in to receiving our marketing emails, the only emails you will receive are ones relating to orders you place. If you did consent there are a number of reasons why you may not be receiving our emails

▪ Check your junk/spam folders in case our emails are in there
▪ If you created your account, you can update your marketing preferences from within “my account”
▪ Check your email address, it’s easy to make a typo!

If you are still having issues, please contact us using one of the options below and we can do our best to help.

If you are having issues with the site, you may need to clear your browser cookies and/or cache. On most internet browsers you can delete your cookies using 'Tools' or 'History'.  Once you've cleared your cookies, close your browser, reopen it and visit our site again. You should be able to use it without any more problems.

If you are still struggling, please contact us with on of the "SUPPORT" options in the footer and provide us with as much information as possible on:

▪ The issue you're having
▪ What you've done to try and resolve it
▪ What browser you're using
▪ Any supporting screenshots

Please check the individual terms and conditions for your specific discount code. Generally, discount codes are only valid on full-priced products, and can only be used once. 

If you are still having issues with your discount code, please contact us using one of the "SUPPORT" options in the footer with which products you are trying to purchase and the code you are using.